Mesa Airlines Customer Service
Phoenix, Arizona, United States
Phoenix, Arizona, United States
Mesa Airlines is a well-known flag carrier that is based in Phoenix in Arizona. The airline was founded over 4 decades ago and has proven its worth since then. Today the airline boasts of an eye-popping fleet size of 156. Thanks to Mesa Airlines, you can fly to over 200 different destinations spread across the globe.
Mesa Airlines has employed over 3200 employees. Nothing impresses customers more about this carrier than its travel policies. Not to add that you can equally capitalize on travel deals such as cheap air tickets.
| Mesa Airlines Reservations Number | +1-855-936-1490 |
| Mesa Airlines Customer Service Number | +1-855-936-1490 |
| Cancellation Flight or Refund Helpline | 1-800-358-2875 |
| Employee Portal | Mesa Employee Intranet |
| Address | 410 N. 44th Street, Ste. 700 Phoenix, AZ 85008 USA |
| Fax | +1 602 685 4350 |
| Telephone Number | +1 602 685 4000 |
| Special Assistance Contact | 1-800-358-2875 |
They provides several ways of booking Mesa Airlines reservations. For instance, you can;
A few travelers prefer to book a flight via a third party, such as a travel agency. However, you must know that Mesa travel policies do not apply to such bookings.
Mesa Airlines expects all travelers to check-in for their flight. Usually, clients can confirm their Mesa Airlines reservations at least 4-5 hours before the flight. Here are some of the ways through which you can confirm your reservation.
Online Check-in
Firstly, you can decide to visit official site ( www.mesa-air.com )to confirm your air ticket. Once you visit the website, navigate to the Mesa Airlines web check-in option. You’ll be expected to follow a few simple steps to complete this travel process successfully. Below are the 4 steps that you need to complete.
Phoning Customer Care
Some customers may prefer to get in touch with customer care to request for check-in assistance in some cases. Don’t hesitate to dial the Mesa Airlines phone number +1-855-936-1490 to talk to a customer care agent directly. He or she will take you through the process.
Airport Check Process
Finally, they allows customers to confirm the booking at the airport. However, it would be best if you arrived at the airport a few hours earlier. Remember that you may experience a delay as hundreds of travelers may opt to confirm the ticket at the airport.
Always remember to print the boarding as soon as you confirm your booking. Their staff may ask for it at the airport before they clear you for the flight.
Mesa Airlines provides countless in-flight amenities onboard to make your flight memorable. Some of the notable facilities include.
Carry-on Baggage
Each passenger can bring carry-on baggage. Please note that such luggage must not exceed 45 inches. Additionally, you can bring along an extra personal item of your choice, such as an electronic device. If you’re unsure about the full carry-on baggage policy, feel free to call Mesa Airlines customer service.
Checked Baggage
Every customer can carry a maximum of two checked travel bags at no cost. However, you must note that each of these bags must not weigh more than 23 kilograms. Normally, checked baggage can only have a maximum of 50 lbs.
Baggage Fees
Usually, the baggage fee varies slightly depending on several factors. For instance, the first checked travel bag will attract a non-refundable luggage fee of $10. On the other hand, the second carryall will cost you at least $17.
In most cases, overweight and oversized travel bag will attract a higher baggage fee each. Some customers opt to clear the booking fee when completing a Mesa Airlines booking.
24-Hour Cancellation Policy
Mesa Airlines has a customer-friendly 24-hour policy for the customers. A client is at liberty to cancel a reservation within 24 hours after completing the Mesa Airlines book a flight if they no longer wish to fly. The good news is that if you revoke the booking within 24 hours, you do not pay any flight cancellation charges.
Flight Cancellation Charges
If a customer cancels a reservation after 24 hours expires, they will have to pay a small service charge. It’s important that you call the Mesa Airlines customer service number to know how many deductions will apply. Remember that the airline will first make all the necessary deductions before they refund you.
Travelers must note that the Mesa Airlines cancellation policy solely applies to valid air tickets. Therefore, once your Mesa Airlines online booking expires, it becomes non-refundable.
It takes at least 14 business days to process all refunds fully. Therefore clients have no choice but to be reasonably patient. However, if your refund delays unusually, you ought to get in touch with customer care.
The airline usually refunds the exact flyer who booked the flight. Additionally, the airline will credit your refund to your in terms of miles. You’re free to redeem miles to make another booking in the future.
Mesa Airlines has countless customer care agents working for them. Therefore you can easily reach them during working hours to request for any form of assistance. You may opt to call them directly, email them, or interact with them on the airline’s social media platforms.
Typically customer care agents respond to emails within 24 hours. Hence the best way to get in touch with them is by calling. Feel free to dial +1-855-936-1490 during working hours to talk to one of Mesa Airlines customer service agents. They’re always on standby to respond to your concerns.
1. What items does the airline prohibit in the plane?
Mesa Airlines has spelt out a long list of prohibited items. For instance, you cannot carry a matchbox, oxidizer, corrosives, drugs, a flammable item, or an explosive. If you’re unwell and still on medication, don’t hesitate to notify customer care in advance. Remember that the airline always inspects the luggage. If you catch you in possession of a forbidden item, you risk losing your reservation.
2. Can I pay for my air ticket in cash?
Yes, you can! However, you can only clear the booking fee online if you book the air ticket at the airport. On the flip side, if you book online, you’ll have to take advantage of the online payment methods available for you. The good news, though, is that the airline fully guarantees the safety of your credit card information. Hence you have no reason to worry.
3. Does Mesa Airlines charge additional charges for one to access the in-flight amenities?
Yes, they do! However, the airline does not charge an additional fee for all amenities. For instance, you can easily access facilities such as leather seats, the bathroom, and in-flight entertainment for free.
If you wish to enjoy a sumptuous meal during the flight, you’ll have to pay for it. Don’t hesitate to call a flight attendant in case you have any questions.
4. What’s the allowed maximum number of travel bags per passenger?
They allows each client to bring along two checked bags. However, the good news is that you can equally bring one personal item, such as an electronic device. Please note that your checked baggage must not exceed 50 pounds.
Additionally, each of the bags must be under the stipulated maximum total dimension.
5. Must I present my baggage for inspection?
Yes, you must! The airline must inspect all travel bags before they allow clients to load them onto the plane. Remember that the airline does not allow some items onboard. Some of these prohibited items include explosives, flammable items, corrosives, to mention but just a few.
Apart from that, the airline must also weigh the baggage. All customers must ensure that they fully comply with the size and weight restrictions in place.
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