China Southern Airlines Customer Service

About China Southern Airlines

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China Southern Airlines is a well-known flag carrier in China. This airline was founded in 1988 and has proven its worth beyond any reasonable doubt. Today the headquarters of this airline is in Guangzhou Province in China. Unknown to most people, China Southern Air Holding is the parent company of China Southern Airlines.

The airline flies to 216 different destinations spread across the world. Customers are free to book China Southern Airlines reservations to both domestic and international destinations of their choice. As of 2020, the airline boasts of an eye-popping fleet size of 616. Dial China Southern Airlines customer service number and get deals on tickets.

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China Southern Airlines Phone Number Details

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China Southern Airlines Customer Service USA	+1-855-936-1490
China Southern Airlines Reservations	1 (888) 338-8988
Baggage Inquire	8620-86122921
Wheelchair Assistance	+86 (20) 400 669 5539
Cargo Contact Number
China Southern Airlines Customer Service Email	95539@csair.com (Domestic) 95539@csair.com (Overseas)
Refund and Change Contact	Domestic Helpline：95539-2-1-2 Overseas Helpline：+86 4008695539-2-1-2
Sky Pearl Club	Domestic Helpline：020-95539-1-6 Overseas Helpline：+86 4008695539-1-6
Vacations, Hotel Service	Domestic Helpline：4006695539-1-5 Overseas Helpline：+86-4006695539-1-5
International Ticket Service	Domestic Phone Number：4006695539-2-4-2 International Phone Number：+86-4008695539-2-4-2
Domestic Ticket Service	Domestic Phone Number：4006695539-2-4-1 Overseas Phone Number：+86-4008695539-2-4-1

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How to Book a China Southern Airlines Reservations

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Travelers have different booking options to choose from. Normally they provides both online and offline booking options. Here are some of these reliable booking options you can consider.

• Call customer service; one can choose to call China Southern Airlines customer service USA to request them to book an air ticket. Feel free to dial 011 86 400 869 5539 at any time of the day or night.
• Book on the mobile app; another convenient option customers can consider is to book a flight o the China Southern Airlines mobile app. The good news is that this app is compatible with all Android mobile phones, iPads as well as iPhones. You’ll have to follow some simple steps to complete the booking successfully.
• Send customer care an email; alternatively, you can request ticket booking assistance via email. Normally customer support replies to emails within 24 hours upon receipt.
• Book a flight on the airline’s website; customers are at liberty to complete a booking on www.csair.com. Please start by selecting your preferred flight, whether a one-way a round trip or a multiple city flight. After that, you can provide critical flight details such as departure date, destination, and the number of travelers, among others.

If you experience any difficulty using the mobile app, you have no reason to worry. Kindly call the China Southern Airlines customer service number.

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Flight Check-in Policy

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The airline encourages all travelers to confirm their reservations before the flight. Mostly, the check-in process opens 24 hours before the flight and closes a few hours before the stipulated departure time.

• Online check-in: today, customers can easily confirm their reservation on www.csair.com. You’ll be required to provide your China Southern Airlines reservations number USA as well as your name. Normally you ought to give your first name or your surname.
• Confirm the ticket at the airport: another alternative is to confirm the air ticket at the airport. In most cases, this process closes at least 60 minutes before the flight. However, for this option to work, you’ll need to provide all the necessary travel documents.

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In-Flight Amenities

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The airline enjoys an enviable reputation thanks to its amazing in-flight amenities. Passengers can access multiple fancy facilities on the plane. However, you must note that the airline will charge you to use some of these in-flight amenities.

• USB ports: each customer can access a USB port at their seat. Normally the airline won’t charge you a penny to use it. Therefore you can charge your smartphone, iPad, or iPhone during the flight.
• Large screen: each seat is fitted with a sizeable personal entertainment screen. Therefore you can enjoy quality entertainment during the flight.
• Leather seats: each customer who completes a China Southern Airlines online booking is entitled to a leather seat. The good news is that this amenity is available in all cabin classes.
• In–flight bathroom: just like other airlines, China Southern Airlines can ease themselves during the flight. Normally the airline doesn’t charge passengers any coin to access it. However, you must be willing to abide by the crew’s instructions.

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Baggage Policy

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• They offers each passenger a luggage allowance of 2 travel bags.
• Each travel bag must not weigh more than 23 kilograms. Additionally, the bag must have a maximum dimension of 158 centimeters.
• A client can carry a piece of overweight baggage to the plane. However, you must know that an additional baggage fee will apply.
• If you wish to fly with oversize baggage to either Canada or the United States, you’ll be expected to cough up an additional charge of at least $110.
• All customers must present their travel bags at the airport for weighing and inspection.
• All customers are entitled to a baggage allowance. However, this allowance varies depending on the travel class. For instance, Economy passengers enjoy a luggage allowance of 20 kilograms for free.

Please note that you can add baggage to your reservation before you complete the flight check-in.

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China Southern Airlines Flight Cancellation Policy

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Travelers have a reason to smile as the airline gives them full control of their booking. For this reason, they’re free to cancel their China Southern Airlines flight tickets if they no longer wish to fly. It has an impressive China Southern Airlines 24-hour cancellation policy.

Any customer who cancels the ticket within 24 hours they’re entitled to a full refund. On the flip side, if you delay beyond 24 hours, the airline will deduct a small service fee from the already paid booking fee.

Usually, the airline refunds the specific customer who paid the booking fee. However, in some rare cases, the airline may refund the next of kin.

China Southern Airlines Flight Change Policy

Travelers can change a flight for any reason before the date of the previous flight. However, you must remember that they will charge you a flight change fee. Technically the airline provides two distinct ways of changing a flight.

They include:

• Contacting customer service: one is free to call China Southern Airlines customer service USA to request them to re-book a flight for them. You’ll be happy to know that customer service representatives are available 24-hours. Not to add that they won’t charge you an additional fee for the help.
• Re-book online: alternatively, you can re-book on www.csair.com at your convenience. Please click on the Refund and change option and follow the instructions carefully.

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Know About China Southern Airlines Customer Service USA

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China Southern Airlines has the most responsive customer care agents ever. Customers are free to dial 011 86 400 869 5539 to speak to a customer care representative one-on-one. The airline permits these agents to offer any form of help at no fee. Therefore you can give them a call to request them to help you complete a China Southern Airlines book flight.

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Frequently Asked Questions

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China Southern Airlines Airbus A380 Business Class