About the Airlines


Air Transat Airlines is a famous flag carrier in Canada. This airline was started in 1986 and has grown immensely over the years. Although Air Canada was established in 1986, it started its operations a year later. At the moment, the headquarters of Air Transat is in Montreal in Canada.

Today, the airline has an eye-popping fleet size of 38 planes. That explains why the airline flies to over 76 different destinations. For this reason, travelers can book Air Transat reservations to fly locally or internationally.

Air Transat Airlines’  primary hub is in Montreal.


How to Make an Air Transat Reservations


Air Transat Airlines provides multiple flight booking options. Here are some of these Air Transat booking options available for you.

a) Book a flight on Air Transat Airlines’ official website

A passenger is free to visit www.airtransat.com to book a flight. Once you visit the website, you’ll need to click the ‘Flight’ option first. You’ll then need to select your preferred type of flight. Air Transat Airlines offer three distinct types of flights like Multi-city, One-way, and Round-trip.

You’ll then need to provide details such as:

  • Destination
  • Point of departure
  • Departure date
  • Return date
  • Total number of travelers

b) Complete the booking on Air Transat’s mobile application

One can choose to complete Air Transat online booking on the mobile application. Upon opening the mobile application, you’ll need to search for the flight first. Typically, you’ll get a full list of all related flights. Therefore, it’s up to you to choose the flight that suits you best.

If you complete the Air Transat book flight successfully, the airline will email you a flight confirmation message.


Flight Check-In Process


Air Transat expects travelers to confirm their reservations in time. The good news is that the airline offers multiple flight confirmation options. Below are some of these reliable flight confirmation options that you can consider.

  1. Web flight confirmation: you can visit www.airtransat.com and navigate to the ‘Online Check-in’ option. You’ll have to provide the necessary flight details first. Technically, this travel process opens at least 24 hours before the flight.
  2. Check-in at the airport: secondly, you can opt to confirm the booking at the departure airport. You’ll get customer care representatives there that will check-in the ticket for you.

Please note that you may experience a delay at the airport. For this reason, it’s advisable that you arrive there earlier, lest you miss your flight.


In-Flight Amenities


You’ll not get any other airline with fancier in-flight amenities than Air Transat. Here is a summary of some of the onboard facilities that you access during the flight. In most cases, the airline may charge you to use some of them.

Some of these facilities include:

  • Onboard entertainment: flyers can access countless movies and TV shows. Infants too can access entertaining content during the flight. You’ll be happy to know that the airline won’t charge you an additional fee for this.
  • In-flight lavatory: each of the airline’s planes has an onboard bathroom. For this reason, one can ease themselves during the flight. Frequently, the airline won’t charge you an additional fee.
  • Leather seats: travelers can access comfortable leather seats during the flight. In most cases, the airline won’t charge you an extra fee to access this.
  • Pillow: Air Transat gives beddings such as a pillow to the traveler. Unfortunately, the airline gives these passengers that would like to fly internationally only.

Baggage Policy


Air Transat Airlines permits you to carry baggage to the plane if necessary. Please note that the airline will deduct you a small baggage fee. Apart from that, the airline has several other policies that every traveler must observe.

Below is a list of some of these Air Transat baggage policies.

  • An additional travel bag attracts an extra fee of $200.
  • Each travel bag must not exceed 23 kilograms.
  • A traveler can bring at most one personal item.
  • Each luggage bag can have a maximum dimension of 158 centimeters.

Forbidden Items

Air Transat forbid travelers from carrying some items. Below is a list of some of these prohibited goods.

  • Gun powder
  • Ammunitions
  • Lighter
  • Batteries
  • Sharp objects such as knives

Air Transat Cancellation Policy


Passengers are at liberty to cancel Air Transat flight tickets if they opt-out of flying. If you cancel a valid reservation within 24 hours, you’re entitled to a full refund. A minimal flight cancellation applies if you cancel the flight after 24 hours.

More often than not, Air Transat deducts the service charge from the paid booking fee. If the payable refund is less than the flight cancellation fee, you may not get any repayment. These days, the airline deducts a flight cancellation fee of $100.

Travelers can request any service such as help in completing an Air Transat book flight.

Flight Change Policy

Air Transat gives you the freedom to change your Air Transat booking. Customers must, however, complete the process at least 3 hours before departure time. Lucky for you, the airline offers multiple flight change options.

For instance, you can choose to visit www.airtransat.com to change your booking. A better option is to call Air Transat customer service. Usually, the airline charges a fixed flight change fee to process your request.


About Air Transat Customer Service


Air Transat Airlines has the most responsive customer care agents. Feel free to dial 877-876-6728 to talk to a customer care representative. International travelers can quickly reach the customer care help desk at 514-906-5196. The good news is that these agents are reachable during working hours.

Alternatively, you can choose to chat with customer care agents on social media. Today, you can do so on Twitter or Facebook Messenger. Lastly, you can visit the airline’s website and navigate to the ‘Chat with US’ section.


Frequently Asked Questions


1. Can I request Air Transat booking assistance on social media?

Yes, you can! Unlike before, Air Transat has social media pages on platforms such as Twitter and Facebook. For this reason, you can request assistance directly to seek help. The impressive news is that the agent won’t charge you an additional service fee.

2. How can I check my flight status?

Flyers are free to visit www.airtransat.com to check their Air Transat online booking flight status. when you visit the website, you’ll need to click the ‘Flight status’ option. You’ll be prompted to provide your flight details.
If you notice any issue, such as a name misspelling, you need to contact customer support. They’ll sort it out for you before the departure time.

3. How can I get Air Transat Airlines’ mobile App?

You can download this application from Google Play Store or Apple store. Better still, you can request a friend to send this mobile application to you. Some customers opt to ask customer care to send them a download link.

4. My baggage was damaged. Can I complain?

Yes, you can! It’s advisable that you report immediately, you notice that. Air Transat advises that you take the damaged luggage to the customer care desk. The relevant department will investigate the matter for you.
If it turns out that the airline is responsible, they’ll compensate you. Conversely, if you’re responsible, you’ll have to bear the loss.

5. Can I carry luggage for my kid?

Yes, you can! Air Transat Airlines offer kids a reasonable luggage allowance. Please do not include any forbidden item in your baggage bag.

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