About Air Mauritius

Air Mauritius is among the oldest airlines in Mauritius. This flag carries was started in 1967 but starting operating five years later. At the moment, the airline’s primary hub is Sir SR International Airport. Unknown to some, the airline’s headquarters is in Port Louis in Mauritius.

You’ll be shocked to know that the airline has a total of 13 planes. Thanks to this, the airline flies to over 20 different destinations. These days, passengers book Air Mauritius booking to fly to their preferred destination.

Air Mauritius customer service

How to Make an Air Mauritius Reservations

Air Mauritius booking policy offers numerous flight booking options. Today, flyers can leverage either online or offline booking modes. Here are some of these booking options in detail.

a) Call Air Mauritius customer service

A traveler can choose to phone Air Mauritius customer service to ask for assistance. If you’re in India, you can dial 022-6731-31-3012 to talk to an agent. The agent will capture your details and complete the booking for you.

b) Book on the Air Mauritius mobile App

Secondly, you can opt to complete Air Mauritius online booking on the airline’s mobile app. Once you open this app, you’ll need to click the ‘airplane’ icon. The next step is to fill out a few flight details.

You’ll then need to search for flights based on the details you provide. More often than not, you’ll get a full list of all scheduled flights.

c) Complete the booking on Air Mauritius’ official website

A customer can choose to book a flight on www.airmauritius.com.Kindly click on the ‘airplane’ icon to start this travel process. You’ll then have to select your preferred types of flights. Currently, one can only book any of the following flights.

  • Multiple City
  • Return flight
  • One-way

d) Book a flight through a travel agency

Lastly, you’re free to complete an Air Mauritius book flight through a travel agency. Lucky for flyers, multiple travel agencies have partnered with the airline. Therefore, you can contact such an agency to request Air Mauritius booking services.

The agency will book it for you and send you the Air Mauritius booking number. Please note that this information is mandatory in case you either cancel or change the flight.

Flight Check-in Policy

Passengers must confirm their flights before departure time. The fantastic news is that the Air Mauritius flight check-in policy provides numerous flight confirmation options. You’re free to choose whichever option that works best for you.

Here are the two flight confirmation options:

  • Confirm at the departure airport: you’re at liberty to confirm your Air Mauritius online booking at the airport. However, you’ll have to arrive earlier lest you miss your flight. Customer care agents will capture your details first then confirm the flight for you.
  • Online flight check-in: alternatively, you can opt to visit www.airmauritius.com  to complete this travel process. Upon visiting the website, you should click the ‘Check-in’ option. You’ll then have to provide your flight number and e-ticket number.

In-Flight Amenities

The airline planes feature several high-class in-flight amenities for its passengers. Expectedly the airline charges flyers to access some of these luxurious onboard facilities. They include:

  • In-flight entertainment: travelers can either watch a movie or a TV show during the flight. You’ll be happy to know that the airline won’t charge you an additional fee for this.
  • Onboard Wi-Fi: unlike many airlines, they offers secure and reliable Wi-Fi to its customers. Kindly note that the airline will charge you to use it. At the moment, there are different internet plans available for you.
  • Pillows: each traveler gets a comfortable pillow on their seat. You’ll be relieved to know that the airlines clean these pillows regularly.
  • Adjustable headrests: the good news is that each passenger’s seat has a headrest. The airline’s cabin crew won’t charge you a penny to access this.

Baggage Policy

You can bring baggage to the plane for your travel. However, you must note that they will charge you a small baggage fee. Oversized baggage attracts a hefty baggage fee depending on the actual baggage weight.

Apart from that, passengers must observe a few baggage policies in place. These luggage policies include.

  • A travel bag must not exceed 32 kilograms.
  • A baggage bag can have a maximum total dimension of 300 centimeters.
  • Infants get an allowance of 23 kilograms.
  • Students get a free baggage allowance of up to 20 kilograms.

Prohibited Goods

The airline has prohibited a few items on any of its planes. For this reason, no customer should pack any of these goods in their travel bag. Here is a list of these forbidden items.

  • Guns
  • Lighters
  • Cigarettes
  • Gun powder
  • Knives
  • Lithium batteries
  • Gas cylinders

Air Mauritius Cancellation Policy

The airline permits you to cancel your air ticket for whatever reason. Travelers can opt to dial +230-207-7575 to request agents to cancel their Air Mauritius flight tickets. Another option is to submit your cancellation request online.

You’ll be happy to know that you get a full refund if you cancel within 24 hours. Once this period expires, you’ll have to part with a reasonable flight cancellation fee. Currently, they charges a small service charge of $100.

In most cases, the airline deducts this fee from the already paid booking fee.

Flight Change Policy

They allows its flyers to change a flight for whatever reason. Nowadays, you can conveniently change an Air Mauritius reservations on www.airmauritius.com. Alternatively, one can choose to call +230-207-7575 to ask for assistance.

Please note that the airline charges a minimal flight change fee. Habitually, the airline deducts this service charge from the paid flight fee.

About Air Mauritius Customer Service

Travelers can contact Air Mauritius customer service if they need assistance. Feel free to dial +230-207-7575 to speak to a live customer care agent. Another option is to visit www.airmauritius.com to fill in a ‘Contact US’ form. An agent will get back to you as soon as they see it.

A few customers opt to chat with customer care on social media. Nowadays, Air Mauritius is available on social media platforms such as Facebook and Twitter.

Frequently Asked Questions

1. I don’t know when my Air Mauritius air ticket will expire. What should I do?

Air Mauritius air tickets are valid for 24 months. Usually, validity begins from when you complete the booking successfully. Once the air ticket expires, it becomes non-refundable and non-cancellable. Therefore you need to use it or cancel it before it expires.

2. Can I travel with my ailing son for further medication attention?

Yes, you can! You’ll, however, need to provide a doctor’s go-ahead prove. Additionally, your son must not be suffering from a communicable disease. Please take full responsibility for your son during the flight.

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